Refund Policy

Last updated: March 11, 2026

Thank you for purchasing Oh My Etch.

We want you to be happy with your purchase. If the product does not meet your expectations, we offer a limited refund policy described below.

14-Day Refund Period

You may request a refund within 14 days of your purchase.

To request a refund, please contact:

[email protected]

Please include:

• the email used for the purchase
• the order reference if available
• a short explanation of the issue

We may ask for additional information to better understand the problem.

Eligibility for Refunds

Refunds may be granted if:

• the product does not function as described
• there are technical issues that cannot be resolved
• the product is incompatible with your environment and we cannot provide a solution

We aim to resolve technical issues before issuing refunds whenever possible.

Non-Refundable Situations

Refunds may be declined in cases such as:

• requesting a refund after the 14-day period
• purchasing the product by mistake and requesting a refund after using it
• requesting a refund without providing any reason or communication
• attempting to abuse the refund policy

Digital Product Notice

Oh My Etch is a digital product delivered electronically.

By completing a purchase, you acknowledge that access to digital content may be provided immediately after payment.

Payment Processing

Payments are processed by Paddle.com Market Limited, who acts as the Merchant of Record.

Refunds are issued through Paddle and returned to the original payment method when approved.

Processing time may depend on your payment provider.

Policy Changes

We reserve the right to modify this Refund Policy at any time.

Changes will be posted on this page with an updated date.

Contact

If you have questions regarding refunds, please contact:

Honestly Design Wojciech Piskorz
[email protected]